Warranty

Warranties

All products that appear on our websites or in our catalogs are warranted by Online Auto Supply  Equipment or the manufacturer against defects in material and workmanship to the extent of the manufacturer's warranty. No other warranties are implied. Contact our sales and customer service department for the warranty on specific models.

We provide a 1-year parts warranty only. No warranty provided on labor, loss of product use, or loss of business revenue and profits.

Warranty Returns

Warranty returns for defective products or parts must be authorized in advance and a claim must be applied for by the expiration of the warranty period. Customer is responsible for returning the defective product in sufficient packaging to prevent damage during return. Product returned as defective that proves upon inspection not to be defective will be subject to a minimum restocking fee of 20% plus return freight. Credit for warranty returns to third party vendors will be subject to their returns policy.

Warranty Replacement

Replacement products or parts will be sent out at "No Charge" upon receipt of the defective product from the customer. Alternatively, if the customer wishes to have the warranty replacement shipped prior to the return of the defective product, then the customer must pay for the replacement product at shipping. Credit/refund will be issued to customer upon receipt of defective product. Customer is responsible for loading and unloading warranty replacements.