Technical Support Consultations
Automotive Lift Consultation Services
At Online Auto Supply, we offer professional technical support consultations to assist customers with diagnosing issues, troubleshooting problems, and providing expert guidance related to the installation, setup, and safe operation of automotive lifts and related equipment.
Consultation Rate
$150 per hour
What’s Included
Our technical consultation services include:
Diagnostic support for lift malfunctions or performance issues
One-on-one video or phone consultations with experienced technicians
Guidance on proper lift setup and calibration
Safety compliance recommendations
Assistance with various lift models and configurations sold by Online Auto Supply
Billing Details
A 1-hour minimum charge applies to all consultations
After the first hour, billing is calculated in hourly increments
Payment is due at the time of service, unless alternative arrangements are made in advance
Delivery Options
We provide consultations through the following channels:
Phone call or video conference
On-site service available upon request at our Jacksonville, FL facility or by arrangement (subject to technician availability and additional travel fees)
Cancellation & Rescheduling Policy
We require a minimum of 24 hours’ notice for cancellations or rescheduling of any scheduled consultation.
Late cancellations may be subject to a service fee.
For questions or to schedule a technical consultation, please contact our support team at:
📧 Support@onlineautosupply.us
📞 1-888-667-4964